Will you test the water at my house?

     We test the water at the plant on a daily basis. This ensures that it there are any issues with water quality we will know about it BEFORE it enters the distribution system. We additionally test 30+ random sites throughout our entire service area every single month. We also have homes that we test for lead and copper. These results are published in our Annual Water Quality Report. We are confident that our water meets or exceeds the State Standards.

     We do not test water at specific customer’s homes.

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1. What are Craven County Water’s hours of operation?
2. What areas are serviced by Craven County Water?
3. How do I set up Craven County Water service?
4. Why do I have to show my ID?
5. What is Craven County Water’s current rate schedule?
6. Does Craven County Water service my sewer too?
7. Does Craven County Water service trash collection?
8. Does Craven County Water send out bills via email?
9. Why do I have to give you my account number to get any information when I call the office?
10. When is my Craven County Water bill due?
11. When is my disconnection date?
12. What if I cannot pay my bill?
13. What do I do if I have a leak?
14. Why did my water change?
15. Is my water going to be hard?
16. Why does my water smell like chlorine?
17. Will you test the water at my house?