What if I cannot pay my bill?

If you are unable to pay your bill due to financial hardship, unfortunately Craven County Water does not offer payment arrangements.

There are several different places in town that may be able to assist you:

Please Note: Craven County Water does not accept vouchers other than the specific entities listed as numbers 1-4 on the above list. Any other assistance will have to be made the same day via cash, check, money order or Official Payment only. 

DISCLAIMER: Craven County Water does not endorse the above companies or charities nor do we receive any compensation other than payment on bills owed by the customers they assist. We do not have any oversight as to their qualifications for assistance or ability to receive their aid. This is simply a list of places that have been able to help other customers in the past.

Show All Answers

1. What are Craven County Water’s hours of operation?
2. What is a System Pressure Advisory?
3. What areas are serviced by Craven County Water?
4. How do I set up Craven County Water service?
5. Why do I have to show my ID?
6. What is Craven County Water’s current rate schedule?
7. Does Craven County Water service my sewer too?
8. Does Craven County Water service trash collection?
9. Does Craven County Water send out bills via email?
10. Why do I have to give you my account number to get any information when I call the office?
11. When is my Craven County Water bill due?
12. When is my disconnection date?
13. What if I cannot pay my bill?
14. What do I do if I have a leak?
15. Why did my water change?
16. Is my water going to be hard?
17. Why does my water smell like chlorine?
18. Will you test the water at my house?